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Bolder Group

Cloud Platform Service Status

down icon 5 ongoing outages
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Azure DevOps icon
Azure DevOps

Our engineers are currently investigating an event impacting Azure DevOps. The event is being triaged and we will post an update as soon as we know more.

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Sumsub

To mitigate the impact of the ongoing AWS power outage affecting the UAE region, we have temporarily launched part of our UAE production infrastructure in the EU region. This allows UAE users to continue operating and submitting verifications while the issue persists. Please note that some data may still be missing or incomplete, as we were not able to retrieve the full dataset from AWS before the outage occurred. As a result, certain records or synchronization states may be partially unavailable at this time. We will continue to monitor the situation closely and will restore full operations in the UAE region once the upstream provider resolves the incident. Thank you for your patience and understanding.

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Zscaler Cloud icon
Zscaler Cloud

Core Cloud Services - Admin UI: Zscaler is currently investigating an issue causing computation delays. Latest risk scores and insights may be outdated or unavailable at this time. During this time, your dashboard may reflect historical data; however, your actual security posture and traffic protection are unaffected. We are currently validating a performance optimization and will restore real-time scoring.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Latest Update - Thu, 16 Apr 2026 22:16:02 UTCZscaler continues to work toward full resolution of the issue while actively validating mitigation measures. Further updates will be provided as progress continues.Update - Thu, 16 Apr 2026 18:31:45 UTCWe have identified the root cause of the issue and working on resolution.Update - Thu, 16 Apr 2026 22:16:02 UTCZscaler continues to work toward full resolution of the issue while actively validating mitigation measures. Further updates will be provided as progress continues.

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Microsoft Copilot (Microsoft 365) icon
Microsoft Copilot (Microsoft 365)

Title: Some users intermittently may be unable to run queries in Microsoft 365 Copilot and receive an error message User impact: Users intermittently may be unable to run queries in Microsoft 365 Copilot and receive an error message. More info: User may receive an error that reads: "sorry, something went wrong". Current status: We're finalizing the process of scaling up service resources supporting the affected traffic flow and are monitoring service health metrics to confirm the result and inform our next steps. Scope of impact: This issue intermittently affects some users making requests in Copilot. This section may be updated as our investigation continues. Next update by: Friday, April 17, 2026, at 9:00 AM UTC

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1Password icon
1Password

We are continuing to monitor for any further issues.

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Azure

Azure DevOps

Availability Degradation in West Europe

Azure - Global
Azure - Switzerland North
Azure - Switzerland West
Databricks Azure

Business Applications

Sumsub

AWS UAE Region Infrastructure Degradation

Bolder Group Corporate Website
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BASE
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BGX
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Investor Portals
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Mantra
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Abacus Cloud
AFAS
NavOne
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Paxus
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Wolters Kluwer A3 Applications
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TimeWriter
DocuSign
Expensify
LexisNexis Bridger Insight

IT

Zscaler Cloud

Core Cloud Services - Admin UI: Risk360 – Data Loading issue (+4 more)

AvePoint
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Azure Virtual Desktop
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CodeTwo
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GitHub
ManageEngine
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Nerdio Manager
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PagerDuty
Patch My PC
SendGrid
TeamViewer
Tungsten Automation Americas
Tungsten Automation EMEA
Unifi Wireless Controller
Warp
Zabbix

Microsoft 365

Microsoft Copilot (Microsoft 365)

Some users intermittently may be unable to run queries in Microsoft 365 Copilot and receive an error message

Dynamics 365 Apps
Microsoft Entra
Microsoft 365 suite
Microsoft 365 apps
Microsoft Exchange Online
Microsoft OneDrive for Business
Microsoft Forms
Microsoft Intune
Intune
Microsoft Power Platform
SharePoint Online
Microsoft Power Automate
Microsoft Teams
Microsoft Defender XDR

SaaS Applications

1Password

SSO sign-in failing on some attempts for some users

Figma
HubSpot
Kadence
Monday
Personio
Proton
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Recruitee
Remote
Scribe

Monitors

TrackSSL Certificates