Our engineers are currently investigating an event impacting Azure DevOps. The event is being triaged and we will post an update as soon as we know more.
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To mitigate the impact of the ongoing AWS power outage affecting the UAE region, we have temporarily launched part of our UAE production infrastructure in the EU region. This allows UAE users to continue operating and submitting verifications while the issue persists. Please note that some data may still be missing or incomplete, as we were not able to retrieve the full dataset from AWS before the outage occurred. As a result, certain records or synchronization states may be partially unavailable at this time. We will continue to monitor the situation closely and will restore full operations in the UAE region once the upstream provider resolves the incident. Thank you for your patience and understanding.
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Core Cloud Services - Admin UI: Zscaler is currently investigating an issue causing computation delays. Latest risk scores and insights may be outdated or unavailable at this time. During this time, your dashboard may reflect historical data; however, your actual security posture and traffic protection are unaffected. We are currently validating a performance optimization and will restore real-time scoring.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Latest Update - Thu, 16 Apr 2026 22:16:02 UTCZscaler continues to work toward full resolution of the issue while actively validating mitigation measures. Further updates will be provided as progress continues.Update - Thu, 16 Apr 2026 18:31:45 UTCWe have identified the root cause of the issue and working on resolution.Update - Thu, 16 Apr 2026 22:16:02 UTCZscaler continues to work toward full resolution of the issue while actively validating mitigation measures. Further updates will be provided as progress continues.
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Title: Some users intermittently may be unable to run queries in Microsoft 365 Copilot and receive an error message User impact: Users intermittently may be unable to run queries in Microsoft 365 Copilot and receive an error message. More info: User may receive an error that reads: "sorry, something went wrong". Current status: We're finalizing the process of scaling up service resources supporting the affected traffic flow and are monitoring service health metrics to confirm the result and inform our next steps. Scope of impact: This issue intermittently affects some users making requests in Copilot. This section may be updated as our investigation continues. Next update by: Friday, April 17, 2026, at 9:00 AM UTC
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We are continuing to monitor for any further issues.
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Azure
Business Applications
Wolters Kluwer A3 Applications
IT
Core Cloud Services - Admin UI: Risk360 – Data Loading issue (+4 more)
Zscaler Cloud
Microsoft 365
Some users intermittently may be unable to run queries in Microsoft 365 Copilot and receive an error message
Microsoft Copilot (Microsoft 365)
Microsoft OneDrive for Business